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Verified
5/5

2020-06-16

Good People

"I have been going to Cycle Gear Mathews for a while. The entire staff are good people with plenty of knowledge. Sean genuinely just wants to help you out finding what you need. I really like the atmosphere. The people are like the gear pros and go out of their way to help you find what you are looking for. I ordered some Klim Voyage Air pants on Cycle Gear instead of other companies because the comfort I feel with dealing with they people at Cycle Gear. "

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Verified
5/5

2020-04-21

Annual visit

"The salesmen were very accommodating and not pushy. Thanks guy as a ex- dealer it was a pleasure to spend my money with you. "

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5/5

2020-04-20

Great Customer Service

"I am getting back into motorcycling after years and the staff is really friendly and really helpful. One of the employees happened to be a biker and he went above and beyond in helping me slip on the grips on my bike at his home. Thank you guys my experience has been wonderful"

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Verified
5/5

2020-04-14

Knowledge and Professionalism

"The team knows what they’re doing. They have patience, and they share their knowledge. This is my first motorcycle and they have helped me with all of my equipment. I will always purchase my gear at Cycle Gear."

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Verified
5/5

2020-03-11

Friendly and helpful

"We has some specific needs and Zack was quick to help us find what we needed and even helped us find a way to save some money. He went out of his way to make us feel comfortable and answered all our questions. "

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Verified
5/5

2020-03-01

Good store

"Very helpful while shopping for mx gear. They were not pushy at all and some great sale prices."

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Verified
5/5

2020-02-22

Excellent experience

"Just getting back into road/street riding and needed proper boots. Christopher helped me find the styles and size, kept me within my budget too. Once I found the best candidate, I was able to wear them while "shopping" the rest of the store until I was comfortable with the pick.
Real relaxed environment and noted how the staff treated the other clients too.
I'll be back! *Support your local merchants.*
"

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Verified
4/5

2020-02-21

Good service

"Always helpful and knowledgeable staff...."


Verified
5/5

2020-02-09

Need cycle gear go to Cycle Gear

"My wife and I were both looking for some new gear. The sales rep was very helpful when we had questions but did not get in the way when were just browsing. At check-out he noticed I was wearing a Navy ballcap and informed us that Cycle Gear was running a special discount for military members and retirees. Thanks, Len"

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Verified
5/5

2020-01-25

Great Experience

"I was able to get in and out of the store quick. Bought exactly what I needed for less money than I was expecting to pay. Customer service was very solid!"


Verified
5/5

2020-01-04

Brake pads selection

"Excellent service by staff at Matthews NC store. Very knowledgeable and friendly.
"

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Verified
5/5

2019-12-13

Cycle great

"Bought a Great helment at a great price. "

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Verified
5/5

2019-12-08

Cycle Gear customer service was awesome!

"I am a first time rider so I needed a lot of help with picking out my first set of gear. The cycle gear representative Irving was really patient and recommended items that were top quality but also didn’t break the bank. He helped me get the proper boots, helmet, jacket and gloves. I have to say my experience at cycle gear was great. I would highly recommend these guys and I will definitely be going back for my gear on the future! "

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Verified
5/5

2019-11-18

These guys were awesome

"Would definitely prefer someone else there. I Was traveling through they very knowledgeable and willing to help."

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Verified
5/5

2019-11-11

"Friendly and helpful employee. Very knowledgeable. "

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